1. Informational Purposes Only

HouseGeek does not provide legal, tax, or financial advice.

The information on this Site and any digital products we sell (including Evidence Packs and Full Playbooks) are for informational and educational purposes only. Purchasing a HouseGeek product does not create an attorney-client, tax advisor-client, broker-client, agent-client, or any other professional relationship. Always consult with qualified professionals before taking action.

2. Our Outputs Are Estimates, Not Guarantees

All HouseGeek outputs are estimates and should be treated accordingly.

Our outputs, including likelihood ratings, comparable sales analyses, equity analyses, estimated value ranges, and any other data or analysis we provide, are generated using publicly available data and our proprietary methodology. These outputs:

Are estimates only and do not guarantee any outcome
May not account for all factors affecting appeal success
Cannot predict how an appraiser or appraisal review board will rule
Should not be the sole factor in deciding whether to file a protest

Many properties receive no reduction even with a well-supported protest.

3. What You Must Do Yourself

HouseGeek provides evidence and written guidance. Everything else is on you.

You are solely responsible for the following:

Filing the protest. HouseGeek will not file a protest on your behalf.
Uploading the correct files. HouseGeek does not verify, monitor, or confirm that your submission was received or accepted by the appraisal district.
Meeting the deadline. Protest deadlines are strictly enforced. HouseGeek is not responsible if you miss yours.
Attending any hearings. HouseGeek cannot attend hearings or represent you in any proceeding.
Making settlement decisions. Any decision to accept, reject, or negotiate an offer from the appraisal district is yours alone.
Communicating with the appraisal district. All correspondence and follow-up with your appraisal district is your responsibility.

4. No Hearing or Post-Filing Support

HouseGeek's involvement ends at delivery of your product.

We do not:

Attend hearings on your behalf
Advise you in real time during a hearing or settlement negotiation
Respond to questions from an appraiser or review board
Handle post-hearing appeals, binding arbitration, or judicial appeals
Communicate with any appraisal district on your behalf

If your case requires any of these services, hire a licensed property tax consultant or attorney.

5. Refund Policy

HouseGeek offers a full refund if you have not yet downloaded the product AND either (a) you request the refund before May 15, 2026, for purchases made on or before May 15, 2026, or (b) less than 24 hours have passed since payment cleared, for purchases made after May 15, 2026. After download, after May 15, 2026 (for pre-deadline purchases), or after 24 hours from payment (for post-deadline purchases), no refund is available. The Loyalty Guarantee (50% off next year, Full Playbook only) is not a refund.

For full details, see our Refund Policy.

By purchasing any HouseGeek product, you acknowledge that you reviewed the product preview and accept the product as delivered.

6. Data May Be Incomplete or Outdated

Property data comes from public records and may contain errors.

Property information is sourced from appraisal districts and other public records. This data:

May not reflect the most current assessments or property changes
May contain errors in assessed values, market values, or property characteristics
Is not independently verified by HouseGeek
May be affected by errors, delays, or outages in the data feeds we rely on from appraisal districts and other public sources

Satellite images and mapping data are provided by third-party services and may not be current or accurate.

Always verify information with official county records and the applicable appraisal district.

7. No Professional Relationship

Use of HouseGeek, including the purchase of any HouseGeek product, does not create an attorney-client, tax advisor-client, property tax consultant-client, or any other professional relationship. We do not represent you in any capacity and are not responsible for actions you take based on information from this Site or from any HouseGeek product.

8. Appeal Deadlines

Property tax protest deadlines are strictly enforced.

Property tax protest deadlines in Texas are strictly enforced by state law and by the appraisal districts. HouseGeek does not track, monitor, or remind you of your specific filing deadline. Missing a deadline may forfeit your right to protest for that tax year. Any automated notifications (including Annual Appraisal Monitor alerts) are a convenience and should not be relied upon as a deadline reminder.

9. Third-Party Consultants

If this site provides information about property tax consultants or similar service providers, we may have commercial arrangements with some providers and may receive compensation if you engage their services. Any such information is for your convenience only. You are not obligated to use any listed provider, and you should independently evaluate any consultant before engaging their services.

10. Contact Us

If you have questions about this disclaimer, please contact us at support@housegeek.co.

HouseGeek Services, LLC
539 W. Commerce St #3004
Dallas, TX 75208
United States

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